Job: Server

Title Server
Categories Teh Tarik Place Klang Parade
Salary RM 1000 – RM 2000
Start Date 2016-03-01
Location Klang Parade
Job Information

Server is an important staff in Teh Tarik Place outlet business since he / she will be:

  • The first person to greet customers at outlet entrance; and usher them to dining tables.
  • The first person to present customers with menus and explain about food & drinks.
  • The first person to remind other stations / staffs that customers haven’t received food & drinks.
  • The first person to receive customer’s complaint (if any).
  • The first person to thanks customers for payment.
  • The first person to invite customers to come again in future.

Therefore, having a friendly, presentable, hygienic, discipline, honest, and charming Cashier could affect the customers’ dining mood; thus increase potential sales to be generated from each customer.

A Server must always:

  • Immediately inform Manager / Supervisor of any issue.
  • Avoid bringing alcohol / non-halal products in kitchen or restaurant areas.
  • Stand; and avoid sitting down with customers during working hours.
  • Avoid taking a break without permission by Manager / Supervisor.
  • Serving customers with complete uniform.
  • Avoid raise voice / scold / angry with customers.
  • Avoid requesting tips from customers. If customer leaves tips, hand it over to Manager / Supervisor.
  • Always explain menus correctly to customers. Refer to Manager / Supervisor if uncertain on promotions / other matters.
  • Always repeat customers’ orders before confirming for kitchen instruction.
  • Always ask customers whether they have received all ordered items before asking for payments.
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